Wednesday 23 May 2012

Dialogue

TRAVEL AGENT: Good morning. Have a seat please. How can I help you?
CUSTOMER: Good morning. Yes, I would like to reserve a flight please.
T.A: OK. Where would you like to go?
C: I like to go to Menorca.
T.A: That`s right. What date?
C: From 10 of May to 25 of May
T.A: How much people would that be?
C: 4 adults.
T.A: When do you prefer to travel? Morning, afternoon or evening?
C: I prefer in the afternoon.
T.A: Perfect. one moment please... Yes, there is a flight which departs from Madrid at 17:00 and arrives to Menorca at 18:30. And return there is a flight which departs from Menorca at 15:00 and arrives to Madrid at 16:30. For 4 people in economy class.
C: Is perfect. How much does it cost?
T.A: The 4 ticket are 365 euros. Would you like to make me the reservation now?
C: Yes,yes please.
T.A: OK. What is your name?
C: Carolina Perez.
T.A; and what are the name the other person?
C: Carmen Mayor, Beatriz Conde and Cristina Gracia.
T.A: How would you like to pay?
C: By credit card.
T.A: May I see your identification?
C: Of course.
T.A: Here your identification. Sign here please.
T.A: Here this reservations. Have a nice trip.
C: Thank you. Bye.

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